Shipping Info

Shipping Policy

Effective Date: December 9, 2025

We are committed to providing clear and efficient shipping services for all our customers. Please review the following details regarding the shipment of your order.

1. Shipping Destinations

• Domestic Shipping: We ship to all 50 U.S. states, including Alaska and Hawaii.
• Excluded Locations: P.O. Boxes, APO/FPO addresses, and U.S. Territories.
• International Shipping: Not available at this time.

2. Order Processing Time

• Orders are processed Monday–Friday, excluding major U.S. holidays.
• Orders before 2:00 PM EST: Ship the same business day.
• Orders after 2:00 PM EST or weekends: Ship the next business day.
• Peak seasons: May require an additional 1–2 business days.

3. Shipping Carriers

• USPS
• UPS
• FedEx
• The most efficient carrier is selected automatically based on your location.

4. Shipping Rates

Promotional free-shipping events will be clearly announced on our website.

5. Estimated Delivery Time

Once shipped, orders typically arrive within 2–4 business days.

Delivery times may vary due to:

• Remote delivery locations
• Weather conditions
• Carrier delays or peak seasons
• National holidays

If your order has not arrived within 7 business days after shipping, please contact us.

6. Order Tracking

You will receive a confirmation email that includes:

• Your tracking number
• A direct link to track the shipment

If your tracking shows no movement after 3 business days, please reach out for assistance.

7. Missing or Damaged Items

Please contact our Customer Support Team immediately if:

• Tracking is stalled for 5+ days
• Tracking shows “Delivered” but the package is missing
• Your item arrives damaged
• Your package has not arrived within 7 business days

We will investigate promptly and issue a replacement or refund as appropriate.

Contact Information